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UL Mutual is a mutual insurance company entirely Quebecker at the service of the Quebeckers since 1889. Since 2004, UL Mutual is present in Ontario and New Brunswick. The financial health of UL Mutual is the envy of its competitors and its successes are due mainly to healthy business management and a solid distribution of more than 2,000 independent financial advisors.
UL Mutual distributes life insurance, universal life insurance, critical illness insurance and pension and investment products. UL Mutual already adds up more than $7 billion in force life insurance and 200,000 insured.
Considering UL Mutual is one of the last mutual companies in Canada, it confers to insured-mutualists a right to vote at the general meeting as well as the right to elect the administrators.
UL Mutual is a member of Assuris. Assuris administers a compensation plan and guaranty funds for the benefit of its member companies' insured.
UL Mutual is the only life insurance company that offers to its insured-mutualists the privilege to benefit from the Lowest Premium Guarantee on its traditional individual life insurance products, it is read like this:
"You have just bought an insurance policy for which, to our knowledge, the premium is the lowest or, at the very least, very favourable. However, as one cannot predict the future, it could happen that you would be offered in the future, while this policy is in force, an insurance policy that appears similar to this one with a lower premium. If that is the case and your health status has not changed, please let us know and we will replace this policy with a new one including similar conditions as the one offered to you but with a revised lower premium. We will then be able to keep you as a client, which is our ultimate wish and you will avoid going through all the necessary steps surrounding the subscription of a new insurance policy (medical exams, blood sample, etc.) and starting over again concerning the incontestability and suicide clauses, not to mention cash values and paid-up values which would otherwise be delayed further in time."
UL Mutual is recognised in the industry as leader concerning the red carpet service. Our willpower to maintain this reputation, we have established "the Recognition Commitment".
What is "the Recognition Commitment"?
UL Mutual commits itself to offer a service as soon as possible to the financial advisors and to its clients.
In less than 24 hours
The financial advisor will receive:
- Return calls
- Receipt of replacement notices
- Return cheques from his/her clients
- Cancelation
request of his clients
In less than 48 hours
We
will complete…
- New application analysis
- Medical and investigation reports analysis *
- Policy reinstatements *
In less than 72 hours
We will proceed with…
- Policy issuing and policy changes *
In less than 5 days
We will issue a cheque for…
- Death claims *
- Surrender or loan requests *
*Upon receipt of the required documents
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